FAQ

Your Dumb Questions

About This Store

What’s the deal with this store?

This is the official MOB FISHING store. We made it ourselves so that we could cut out all of the middlemen between us and you.

Is it safe to put my credit card number into this mysterious website?

Probably. We don’t store any of your credit card information (that’s handled by our payment processor, PayPal pro payment, the best in the business) and we will never share your personal information with anyone else.

What's your privacy policy?

We will never share your information with any third party. Who is a third party? Well the first party is us, and the second party is you. So a third party is anyone other than us and you. And, you know, they probably have enough already.

Do you accept PayPal?

Yes, we only use our own payment system, which works using PayPal. We accept all regular credit cards: VISA, MasterCard, AMEX, and Discover.

Will you accept BitCoins, CyberBeans, or JuggaloCoin?

Definitely not.

 Shipping & Returns

My order never arrived.

Check your order confirmation email for the tracking number. If that doesn’t work, send us an email, tell us what you ordered and your order number, and we’ll help you out.

My order arrived incomplete or damaged.

Take a deep breath. Contemplate the transience of all things. In your mind’s eye, envision the faces of everyone you love and everything you hold dear, and let them go. Then send us an email. Tell us what you ordered and your order number, and we’ll help you out.

I would like to return my order.

Send us an email at rohansemwal8@gmail.com. 

I don’t live in the United States, the best country in the entire world by any metric except literacy or life expectancy. Can I still buy from MOB FISHING?

Yes. Mob Fishing ships with Shopify, so we can send our equipment’s basically everywhere and they’ll arrive in 12 to 30 days. Also, additional we offer free worldwide shipping to your international order. We have no control over that. 

What else’s?

Let's see...we don't charge cancellation fees, we generally replace things that arrive severely damaged, and if your order needs to be refunded, we'll issue your refund within 5 business days from our last email.

You still need help?

Okay, fine.

You can send us an email at rohansemwal8@gmail.com. Please include your order number and any other relevant information.